US office-hardware manufacturer
Order & approval portal
Each order moved through Excel, SharePoint and Outlook, then was retyped by multiple teams.
✦Selected work
Real systems, explained plainly.
Implementation notes from client systems and our own product. Each page explains the problem, workflow, evidence and limits without publishing private business data.
Client names kept private24 automation buildsNo unsupported ROI claims
Open orders21
Awaiting approval1
Shipped today14
#1048Northwind OfficeShipped
#1047Acme Field TeamShipped
#1046Summit SupplyPacking
#1045Harbor ClinicsApproved
4 implementation studies
See the work—and where the evidence stops.
These pages document functionality and workflow design. Where a measured business outcome is unavailable, we say so directly.
US marketing agency managing about 65 contractor brands
GBP operations suite
Multi-brand Google Business Profile work needed consistent role boundaries, original captions and a repeatable verification process.
US marketing agency
Social media command center
Content scheduling, platform publishing, captions and team review were spread across separate tools.
Pacific Media's own product
Operlyn
Home-service contractors can miss inbound calls while they are on a job, leaving customer inquiries waiting.
24 automation builds
Workflows we've built for past clients.
Real n8n and Make workflows, with screenshots. Client names stay private.
Full workflowAI lead verification and routing
Fake and low-quality leads wasted the sales team's time, and good ones weren't routed anywhere in particular.
- Checks every new lead before anyone touches it
- AI decides if the lead is real and worth a call
- Routes each lead down the right path and updates the sheet
- Notifies the team and retries steps that fail
n8nOpenAIWebhooksGoogle SheetsSlack
Full workflowAI email assistant for a busy inbox
An overloaded inbox meant slow replies and important emails getting buried.
- Reads each new email as it arrives
- AI sorts it: lead, support question or general inquiry
- Drafts a reply in the right tone for each type
- Logs every conversation and alerts the team about priority mail
n8nOpenAIGmailGoogle Sheets
Full workflowCall recordings into tasks in Notion and Asana
Action items from calls were lost because notes were patchy.
- Pulls new call recordings from RingCentral
- AI transcribes and summarizes each call
- Extracts the action items
- Creates the tasks in Notion and Asana
MakeRingCentralOpenAINotionAsana
Full workflowMulti-agent long-form document writer
Long reports and guides needed research, writing, structure and editing, and quality varied by writer.
- A form starts the job
- Separate AI agents research, write chapters and edit
- Compiles the chapters into one formatted file
- Saves it to Google Drive and emails it
n8nOpenRouterPerplexityGoogle DriveGmail
Full workflowShopify product descriptions written by Claude
Writing a description for every new product was slow and quality was uneven.
- Starts when a product is created in Shopify
- Claude writes the description in the brand's tone
- Formats the copy
- Updates the product listing
MakeAnthropic ClaudeShopify
Full workflowCall and form tracking into Zoho CRM
Leads from calls, forms and ads were typed into the CRM by hand, with duplicates.
- Picks up every lead tracked in WhatConverts
- Standardizes the data
- Searches Zoho first: updates the contact if it exists, creates it if not
- Skips invalid and duplicate entries
MakeWhatConvertsZoho CRM
Website redesigns
Contractor sites, rebuilt.
ATX Stained ConcreteHomepage redesign: bold type, real project photos, and the estimate button above the fold.
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