Terms of Service

Scope and Acceptance

These terms govern this website and Operlyn. Paid consulting, website, automation and software-development work is also governed by the proposal, statement of work or order form accepted by the customer. If a signed agreement conflicts with these website terms, the signed agreement controls for that work.

Website Information and Consultations

Website content, estimates, demonstrations and AI-generated audits are general information and may contain errors or depend on incomplete inputs. A consultation request does not reserve a time or create a paid engagement. Scope, deliverables, price, dependencies and acceptance criteria are confirmed in writing before paid work begins.

Customer Responsibilities

Customers must provide authorized access, accurate information, lawful content, timely decisions and permissions needed for integrations. Customers remain responsible for their business decisions, published content, customer relationships and use of delivered systems. Regulated, high-risk or sensitive workflows require separate review and may be declined.

Fees, Changes and Third-Party Costs

Fees and payment milestones appear in the applicable written proposal. Third-party subscriptions, hosting, telephone, messaging, payment and AI usage costs are separate unless the proposal says otherwise. Work outside the agreed scope requires written approval and may change the price or schedule.

Ownership

Ownership and licenses are defined in the applicable written proposal. For custom builds described as customer-owned, ownership transfers after payment of the agreed fees, excluding our pre-existing tools, reusable components, third-party software and materials licensed by others. The customer receives the rights stated in the proposal for those exclusions.

Operlyn Messaging

Operlyn supports configured missed-call responses, related two-way service conversations and review-request workflows. Activation depends on the intended message purpose, number registration, carrier approval, consent basis and testing.

• Message and data rates may apply
• Message frequency depends on the configured workflow
• Reply STOP to opt out and HELP for help
• Carriers are not liable for delayed or undelivered messages

Prohibited Use

• Spam, unlawful or deceptive messaging, harassment or impersonation
• Purchased, rented, scraped or improperly shared contact lists
• Attempts to evade consent, registration, carrier filtering, access controls or rate limits
• Illegal content, malware, unauthorized access or infringement of another person's rights

Availability and Third-Party Services

Services may depend on hosting, model, carrier, platform and API providers outside our control. We do not guarantee uninterrupted availability, search rankings, message delivery, appointments, revenue or other business outcomes. Support and service commitments apply only when written into the applicable agreement.

Limitation of Liability

To the maximum extent permitted by law, Pacific Media Marketing LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, data, goodwill or business opportunity. Any aggregate liability arising from a paid service is limited to the amount paid for that service during the six months before the event giving rise to the claim, except where applicable law does not permit that limitation.

Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules, unless a signed customer agreement states otherwise.

Contact

Pacific Media Marketing LLC
131 Church Rd, Apt 17C, North Wales, PA 19454, United States
support@pacificmediamarketing.com